Privacy Policy
1. Privacy at a glance
The protection of personal data is important to us. This privacy policy explains which personal data is processed when you visit this website and when you contact us. Personal data is any data that can be used to identify a person directly or indirectly, for example name, email address, telephone number or IP address.
2. Controller
The controller responsible for data processing on this website is: FaNo IT Solutions UG (haftungsbeschränkt) Nouri Azdufal Richard-Schäfer-Ring 54 61118 Bad Vilbel Germany Email: info@fano-it.com Website: https://fano-it.com
3. Collection and processing of personal data
We process personal data only insofar as this is necessary to provide this website, to handle enquiries, or to carry out pre-contractual or contractual measures. Personal data may be processed in particular when: – this website is accessed, – the contact form is used, – an enquiry is submitted by email, – a request for a quote is submitted.
4. Access data and server log files
When you visit this website, technical data may be recorded automatically by the hosting provider. This may include: – IP address – date and time of access – page or file accessed – browser used – operating system used – referrer URL – volume of data transferred – access status code This data is processed in order to provide the website technically, to ensure its stability and security, and to be able to analyse errors. The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure and reliable operation of this website.
5. Contact form
If you contact us via the contact form, the data you enter will be processed. This includes: – name – email address – content of the message We use this data exclusively to handle your enquiry and for any follow-up questions. The legal basis is Art. 6(1)(b) GDPR where your enquiry relates to pre-contractual measures or a possible contract. In all other cases, processing is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in handling incoming enquiries.
6. Contacting us by email or telephone
If you contact us by email or telephone, we process the personal data you provide in order to handle your enquiry. This may include in particular your name, email address, telephone number, company and the content of your message. The data will not be passed on to third parties without your consent, unless this is necessary to handle your enquiry, to perform a contract, or due to legal obligations.
7. Hosting
This website is operated by an external hosting provider. The hosting provider processes personal data that arises when the website is visited, in particular server log files and technical access data. The hosting provider is used for the purpose of providing this website securely, quickly and reliably. The legal basis is Art. 6(1)(f) GDPR. Hosting provider: netcup GmbH Daimlerstraße 25, D-76185 Karlsruhe, Germany https://www.netcup.de/kontakt/datenschutzerklaerung.php Where required, a data processing agreement pursuant to Art. 28 GDPR is concluded with the hosting provider.
8. Cookies
This website currently uses only technically necessary cookies, insofar as such cookies are required for the operation of the website. Technically necessary cookies serve to provide basic functions of the website. Should non-essential cookies, tracking tools, analytics tools or marketing services be used in future, this privacy policy will be amended accordingly and, where required, consent will be obtained.
9. Embedded content and external links
This website may contain links to external websites. When you click on external links, the privacy policy of the respective provider applies. The respective operators are responsible for the content and data protection of external websites.
10. Retention period
Personal data is stored only for as long as is necessary for the respective purpose. Data from contact or quote enquiries is deleted once the enquiry has been conclusively handled, provided no statutory retention obligations or legitimate interests conflict with deletion. Statutory retention periods remain unaffected.
11. Disclosure of data
Personal data is disclosed to third parties only where: – this is necessary to handle your enquiry, – this is necessary to perform a contract, – there is a legal obligation to do so, – you have given your consent, – or there is a legitimate interest and no overriding interests worthy of protection conflict with it.
12. Your rights
Within the scope of the statutory provisions, you have the following rights: – right of access pursuant to Art. 15 GDPR – right to rectification pursuant to Art. 16 GDPR – right to erasure pursuant to Art. 17 GDPR – right to restriction of processing pursuant to Art. 18 GDPR – right to data portability pursuant to Art. 20 GDPR – right to object pursuant to Art. 21 GDPR – right to withdraw consent given pursuant to Art. 7(3) GDPR You can contact us at any time to exercise your rights.
13. Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data infringes data protection law. The competent authority is generally the supervisory authority of your habitual residence, your place of work, or the place of the alleged infringement.
14. SSL/TLS encryption
For security reasons, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the fact that the browser's address bar begins with https:// and a padlock symbol is displayed. Encryption means that data you transmit to us cannot readily be read by third parties.
15. Changes to this privacy policy
We reserve the right to amend this privacy policy if legal requirements, technical functions or the services used change. Last updated: April 2026